Quick answers about how GiftM works, what's included, and how to get started. Don't see yours? Talk to our team.
We provide infrastructure for the modern gift card market. Three modules: Card Distribution (issue and deliver cards), Reward Catalogue (multi-brand offers for employees, customers, and partners), and Loyalty Program (points, tiers, campaigns). They share customers, ledgers, and audit trails.
No. Each module is independently usable. Many customers start with just Card Distribution for corporate gifting, then add Reward Catalogue and Loyalty as their program matures.
Currently 220+ brands across retail, F&B, fashion, electronics, fuel, and digital services. We onboard new brands every month - email partners@giftm.com if there's a brand you need that we don't have.
Free sandbox tier for testing. Starter and Pro tiers for production - tier-based rate limits, API key counts, and feature access. Enterprise pricing for custom volumes, white-label storefronts, and dedicated support. Get in touch for the latest pricing sheet.
No. Free and Starter tiers are month-to-month. Pro and Enterprise can be annual if you want predictable billing, but no minimum lock-in is required.
Yes. Our distribution module supports both digital (e-codes delivered by email/SMS) and physical (printed via partner fulfilment houses). One API call drives either path.
Up to 50,000 recipients per CSV upload. We have customers issuing 100K+ cards a day across multiple batches. Larger volumes - talk to us about Pro / Enterprise tiers.
Yes. The B2B portal lets corporate buyers raise POs with Net-15, Net-30, or Net-60 terms. IRP-compliant e-invoices are generated automatically and reconciled with our settlement reports.
REST + JSON. OpenAPI 3.1 spec. Idempotency keys on mutating calls. Signed webhooks (HMAC-SHA256) for events. Stripe-style sandbox + live key prefixes. Postman collection and PHP SDK ship with every account; Node and Python clients are next.
Sub-200ms p95 on issuance and balance-check endpoints. We track this internally with synthetic checks every 5 minutes and publish status on a public status page.
Two-layer fraud engine: (1) declarative rules - velocity caps, blacklists, geo blocks, disposable-email detection; (2) machine learning - logistic regression scoring trained on your own approve/reject decisions. The ML layer is opt-in via a settings toggle.
Yes. Every card lifecycle event is recorded in a SHA-256 hash-chained audit log. Any retroactive edit breaks the chain at the modified row, and our daily verifier cron reports the break. Regulator-ready.
Yes. Customers can self-serve export and erase their data via the customer portal. Erasure tombstones PII while retaining order references and balances for tax/audit obligations. The audit trail records every export and erasure event.
Yes - on Pro and Enterprise tiers. White-label or co-branded checkout pages, gift-reveal pages, and recipient emails carry your brand identity. Custom domains supported on Enterprise.
Most customers integrate the API in 1-2 weeks. KYC, contracting, and live key issuance typically take another 5-7 business days. Total: 3-4 weeks from kickoff to first live transaction.
Still have questions? Let's Talk.
Our team is responsive on email and Slack. Most questions get answered the same day.